Privacy Policy

3BMold (“3BMold,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit https://3bmold.com/ (the “Site”) or contact us, how we use it, and the choices you have. 3BMold is based in Dallas, Texas and serves the Dallas–Fort Worth (DFW) Metro area.

1. Information We Collect

a. Information you provide

• Contact form: When you submit the contact form on the Site, we collect your name, email address, phone number (optional) and the message you write, which may include details about your property, its location and the service you are asking about.
• Phone and email: If you call us or email us, we receive the information you choose to share, such as your name, phone number, email address and details about your request.

b. Information collected automatically

• Form submission details: When the contact form is submitted, the Site records technical details with your request: the date and time, the address of the page the form was sent from, your browser’s user-agent information and your IP address. These details are included in the notification we receive.
• Server logs: Like most websites, the servers that host the Site may automatically log basic technical information, such as IP address, browser type, the pages requested and the time of each request, for security and operation.
• Cookies: The Site does not currently use advertising or analytics cookies. Standard website features may use essential cookies or similar browser storage where needed for the Site to work. If we add analytics or similar tools in the future, we will update this Privacy Policy.

The Site does not process online payments, and we do not collect payment-card information through the Site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry, including contacting you by phone or email about the request you submitted.
• Understand the property concern and the restoration, remediation or other service you are asking about.
• Operate, maintain and protect the Site, including preventing spam and misuse of the contact form.
• Keep records of our communications with you.
• Comply with legal obligations and protect our rights.

The Site does not offer a newsletter or a marketing email subscription.

3. SMS/Text Messaging Consent

3BMold does not run an SMS or text-message marketing program through the Site, and submitting the contact form does not sign you up to receive marketing text messages. If you give us your phone number, we may use it to contact you about your request.

If we exchange text messages with you about your request, message and data rates may apply depending on your mobile plan. You can ask us to stop texting you at any time by replying STOP or by telling us by phone or email. We will not send you marketing text messages unless you have first given us your express consent. We do not sell or share mobile phone numbers or text-messaging consent with third parties for their marketing purposes.

4. How We Share Your Information

We do not sell or rent your personal information. We share information only in these circumstances:

• Service providers: With providers that help us run the Site and our communications, such as website hosting and email providers, which handle information on our behalf.
• Legal requirements: When required by law, or when needed to protect the rights, property or safety of 3BMold, our customers or others.
• Business transfers: In connection with a merger, acquisition or sale of all or part of our business, in which case your information may be transferred to the new owner.

5. Data Security

We use reasonable measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. The Site is served over an encrypted (HTTPS) connection. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We keep contact requests only as long as reasonably needed to respond to you, maintain our business records and meet legal obligations.

6. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct or update your information.
• Deletion: Ask us to delete your personal information, subject to any records we are required to keep.
• Opt out: Ask us to stop contacting you.

To make a request, contact us using the details in section 10. We may need to confirm your identity before acting on a request.

7. Third-Party Links

The Site may contain links to third-party websites, such as the website of the company that built the Site. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

3BMold
Dallas, Texas — serving the DFW Metro area
Phone: 972-526-7895
Email: info@3bmold.com
Website: https://3bmold.com/